Privacy Policy

Protecting Your Creative Work and Personal Information

Last Updated: January 23, 2025

🔒 Quick Summary - Your Images Are Safe

  • ✓ Your images are deleted immediately after processing
  • ✓ We never store your creative work
  • ✓ We don't sell your data to third parties
  • ✓ We use industry-standard encryption for all data
  • ✓ Complete transparency about how we process your images

1. Introduction

MetaGen ("the Service") is operated by Global Apes ("Company," "we," "us" or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

This Privacy Policy explains our information practices, what types of data we collect, how we use them, and the rights you have regarding your information. By using MetaGen, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

A. Images and Metadata

Uploaded Images:

  • Images you upload for metadata generation
  • Image file properties (dimensions, format, file size)
  • EXIF data extracted from images (camera model, ISO, aperture, etc.)

Important: Images are processed immediately and deleted from our servers within seconds of analysis completion. We do not retain, archive, or use uploaded images for any other purpose.

B. User Inputs

  • Optional keywords or descriptions you provide to enhance metadata generation
  • Any text inputs to customize generated content

C. Automatically Collected Information

  • Usage Analytics: Pages visited, features used, time spent on service
  • Device Information: Browser type, operating system, device type, screen resolution
  • Network Information: IP address (for security), approximate location
  • Performance Data: Page load times, error logs, system stability
  • Google Analytics: Used to understand user behavior and improve service

3. How We Use Your Information

Primary Uses:

  • Extract metadata from uploaded images using AI and computer vision
  • Generate SEO-optimized titles, descriptions, and keywords
  • Deliver the core functionality of MetaGen
  • Provide user support and respond to inquiries

Secondary Uses:

  • Improve service performance and user experience
  • Analyze usage patterns to identify popular features
  • Debug technical issues and improve reliability
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations and government requests

4. Image Processing & Storage - Creator-First Approach

🔒 How Your Images Are Handled

  • ✓ Immediate Processing: Images processed immediately upon upload using AI/computer vision
  • ✓ Automatic Deletion: Images deleted from servers within 5-60 seconds after processing
  • ✓ No Permanent Storage: We never permanently store, archive, or retain uploaded images
  • ✓ No Reuse: Images never used for training AI models or secondary purposes
  • ✓ Firebase Security: Processed through secure Firebase Cloud Functions with enterprise-grade security

Generated Metadata

  • Generated metadata may be temporarily cached for performance (cleared within 24 hours)
  • You own all generated metadata and can use it freely on all platforms
  • No copyright claims on generated content

5. Data Security

Security Measures:

  • Encryption in Transit: All data uses HTTPS/TLS encryption
  • Secure Infrastructure: Data processed on secure Firebase Cloud Functions
  • No Unencrypted Storage: Temporary data encrypted and auto-purged
  • Access Controls: Only necessary systems can access user data
  • Regular Audits: Regular security review and updates

While we implement comprehensive security, no internet transmission is 100% secure. By using MetaGen, you accept this inherent risk.

6. Data Sharing & Disclosure

What We Do NOT Do:

  • We do NOT sell user data to third parties
  • We do NOT rent or lease user information
  • We do NOT share data with marketers or advertisers
  • We do NOT use images for training AI models

When We May Share Information:

  • Service Providers: Firebase (Google Cloud), Google Analytics
  • Legal Requirements: When required by law or court order
  • Safety & Security: To protect against fraud or illegal activities
  • Business Transfers: In case of acquisition/merger

7. Data Retention

Data Type Retention Period
Uploaded Images 5-60 seconds (automatic deletion)
Metadata Cache Up to 24 hours
Server Logs 30 days
Analytics Data Up to 12 months
Support Records As needed to resolve issues

Request deletion of your data at any time: info@globalapess.com

8. Your Rights & Choices

You Have the Right To:

  • Access: Request information about your data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion (Right to be Forgotten)
  • Portability: Get your data in portable format
  • Opt-Out: Stop using MetaGen anytime

Contact us at info@globalapess.com to exercise these rights. We'll respond within 30 days.

9. Children's Privacy

MetaGen is not intended for users under 13. We do not knowingly collect information from children under 13. If discovered, we'll delete it promptly.

10. Cookies & Tracking

Types of Cookies:

  • Essential: Required for basic functionality
  • Analytics: Google Analytics for usage understanding
  • Performance: To improve loading times

Control cookies through your browser settings. Disabling may affect some features.

11. Third-Party Services

We Use:

12. Legal Compliance

This policy complies with GDPR, CCPA and COPPA regulations.

13. Policy Updates

We may update this policy. Significant changes will be posted on our website with an updated date.

14. Contact Us

Questions about this Privacy Policy? Contact us:

Your Privacy is Our Priority

Creator-first privacy protection built into every step.

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